1. General Shipping Information
Orders are processed and shipped during regular business hours, Monday through Friday, excluding public holidays.
You will receive an order confirmation email with tracking information once your order has been shipped.
2. Shipping Methods and Rates
We offer various shipping options to meet your needs:
Standard Shipping: Delivery within 5-7 business days.
Expedited Shipping: Delivery within 2-3 business days.
Next-Day Shipping: Delivery by the next business day.
Shipping rates are calculated based on:
The shipping method selected.
The weight and dimensions of the package.
The destination address.
3. Shipping Destinations
We ship to most locations within [Country/Region].
International shipping is available to select countries. Additional customs duties, taxes, and fees may apply for international orders and are the responsibility of the customer.
4. Processing Times
Orders are typically processed within 1-2 business days after they are placed.
Processing times may be extended during peak seasons, sales events, or unforeseen circumstances.
5. Delivery Times
Delivery times vary depending on the selected shipping method and the destination.
While we strive to meet the estimated delivery times, delays may occur due to factors beyond our control (e.g., weather conditions, carrier delays).
6. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
Please allow up to 24 hours for the tracking information to update.
7. Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for the cost of re-shipping the item.
We are not liable for packages lost or delayed due to incorrect shipping information provided by the customer.
8. Damaged or Lost Shipments
If your order arrives damaged, please contact us within 7 days of receiving the package. Include photos of the damaged item and packaging.
For lost shipments, please contact our support team at support@stylita.com so we can assist you with a resolution.
9. Shipping Restrictions
Certain items may have shipping restrictions due to size, weight, or regulations. These restrictions will be noted on the product page.
We do not ship to P.O. boxes, APO/FPO addresses, or certain restricted locations.
10. Need Help?
If you have any questions or concerns about your shipment, please contact us at:
Email: support@stylita.com
Thank you for choosing Stylita for your shopping needs!